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How do I place an order?

1. Select Product
Browse our vast selection of promotional products by navigating through our web site. Begin by choosing a product category.Decide which item(s) you are interested in, including quantity, item color, imprint color, and when you might need them by.

2. Place Order / Request Quote
Complete the information request form on the product details page by clicking the “View The Price List” icon or contact a sales representative by calling toll at (86) 755 - 27866223. You may also contact us via e-mail at service@promotionalbest.com
As of right now, we do NOT accept orders online.

3. Submit Artwork
You may submit your artwork to us:Via email: service@promotionalbest.com

4. Review and Approve Order Acknowledgment and Digital Proof
Upon receiving your order, we will fax or e-mail you a copy of your order acknowledgment and digital proof for your approval within one business day.This paperwork must be approved before printing can begin.
Please note, once you return the signed paperwork along with payment, the items ordered become the property of the customer, printed or not printed.

5. Submit Payment
If the payment information is not provided at the time of placing the order, a credit card authorization form that will need to be completed and sent back, will be included with your order acknowledgment and digital proof.Acceptable forms of payment include, but are not limited to, major credit card (Visa, MasterCard, American Express, or Discover), company check, money order, or wire transfer.

6. Production & Shipping
Standard production time on average runs approximately 5 to 7 working days and begins after artwork and order approval.
Shipping time varies depending on which shipping method used and may range from 1 to 7 working days.

Can I order the products blank, no imprint?
Can I order the products blank, no imprint? (top)
All the products available through Quality Logo Products are available without an imprint. The same pricing for printed merchandise applies to blank merchandise, the only difference being that there is not a set-up fee for blank orders and most orders for blank merchandise ship within 24 hours.
Do you offer rush service?
Rush service is available on certain products. Production time for rush service varies by product. Expedited shipping methods (Overnight, 2-Day, 3-Day) are recommended for very important deadlines. Depending on the item, additional fees and charges may apply for rush services. Most rush items can only be printed with a maximum of one color/one location imprint and arelimited to web site quantities only.
What file formats do you accept?
Vector artwork such Adobe Illustrator (.AI or .EPS), Corel Draw (.CDR), and Macromedia Freehand (.FHX) in PC or MAC platform is preferred. We request that any type be converted to outlines (curves) before sending.

High quality/high resolution files such as Adobe Acrobat (.PDF), .TIFF or Adobe Photoshop (.PSD) may also be acceptable. We ask that these files be sized to 100% or larger than the actual imprint size, and at least 600 dpi. PC or MAC platform.

Other acceptable file formats include, but are not limited to, Microsoft Word (.DOC), PageMaker (.PMD), PowerPoint (.PPT) , and low resolution/quality files such as.JPEG, .GIF, or. BMP.

Depending on the size and quality of the image, we may or may not be able to use images or logos saved from a web site.

These are guidelines only and not all files submitted with these extensions are guaranteed to work. Each project will be handled on a case by case basis.

What is a spot color?
Refers to a method of specifying and printing colors in which each color is printed with its own ink. In contrast, process

color printing uses four inks (cyan, magenta, yellow, and black) to produce all other colors. Spot color printing is effective when the printed matter contains only one to three different colors, but it becomes prohibitively expensive for more colors.

What is process printing?
This printing process uses a combinations of ink colors blue (cyan), red (magenta), yellow (yellow), and black (black) dots to create photographic like images. Process printing is also sometimes referred to as CMYK or Four-Color Process.
Do you have a catalog?
No, we continually update products online so our customers can choose from the newest and most popular items available. Catalogs would be out of date as soon as printed.
What is your sample policy?
Non custom blank samples are the blank product price plus shipping and handling. Simply place the item in your cart and check out. Blank samples with the product and product box in new condition can be returned for full credit, minus shipping and handling. Preproduction samples with your custom logo or typesetting [where the minimum order one] is the item price, customization charge, set up charge, and shipping and handling. For items with a minimum order of more than one, add a $50-300 sample fee. Preproduction samples with a custom logo or message can not be returned unless there has been a production error or damage in transit.
Legal
All logos shown are the property of their respective owners and are for illustrative purposes only and do not constitute an endorsement of NameBrandIncentives or the Impact Promotions Group. We reserve the right at any time to correct any errors in pricing and descriptions. Product prices, customization prices, and specifications are subject to change without notice. Inventory on all products is strived for, but not guaranteed, you will be notified if the product you ordered is out of stock. When providing artwork, customer warrants and certifies to the Impact Promotions Group that they either own all copyright, trademark and other proprietary rights, or has the requisite authority from the owner to use the artwork.
How many kinds of effects could be made from lenticular printing?

It could be broadly classified as

a. flipping - one image swap to another, sometimes completely different, image; mainly 2-3 views
b. animation - multi-views or frames that mimic motion
c. zoom - images change in size from big to small, and from small to big
d. morphing - one image changes incrementally to another image
e. 3 dimensional (with depth illusion) - further subdivided into:-
i. layered 3D - objects appear in different layer; traditional type without additional cost for set up
ii. real 3D - 3d object with round corners created by software; more time, effort and cost are required for production and not all graphic are suitable for th is type

How many layers could you make? Can I specify its order by myself?

The answer depends on the type of lenticular effects you are referring to.

Scenario 1: Flip, animation, motion, zoom effects

We actually call each view as "frame" or simply "view" instead of "layer". Some makers will claim that they could make 12 frames whilst some other will exaggerate their capability by saying that they could make even 24 frames.

Actually, there is no fixed answer and nobody could tell you exactly how many frames could be made. The fact is "the more the frame you make, the less visible and brightness each frame will be.".

To achieve optimal result, our advice is to note the following most important affecting parameters before you decide how many frames you actually want to make, " the more does not mean the better ."

a. the size of the changing area

It is the changing area but not the finished size of the overall lenticular print that is important. The size of lenticular print could be as big as A1 but possibly only a small area will show up the views changing effect

The rule of thumb is "the smaller the area, the higher the number of frames that could be made."

b. orientation of change

It could be left-to-right changing or up-to-down changing. Ghosting will appear more easily if the lenses are aligned vertically, or the required orientation of change is left-to-right, as left and right eye always sees different images at the same time.

In other words, the number of possible frames will be higher for up-to-down changing than left-to-right changing.

c. lens per inch (or LPI) of the lenticular sheet

The current market standard is 75lpi and has been enough for moderately acceptable lenticular outcome but if you wanted to have a better result. You could ask for lens with lower lpi. However, there is some tradeoff for doing so. The edge of graphic will possible become jagged or stair stepped, and words will become illegible.

More importantly, the cost will be higher as low lpi lenticular sheet will usually accompany with greater thickness so as to get the right focus on the flat side of the lenticular sheet.

d. the graphic itself

The number of visible frame will be smaller if they are totally different, esp. for flipping effect. Generally speaking, we suggest making three views or frames for flipping and, for effects required more than 3 frames, we would suggest animation, motion, or zooming so the visibility of the intermediate frames is comparatively less important even if certain degree of ghosting will result.

Scenario 2: 3 dimensional (layered) effects

You could specify the number of layers required but we don't suggest our client to do so under normal circumstances.

It is because the requirement will reduce the "scope of imagination" available for our designer who is supposed to the expert in the field. Moreover, lenticular 3 dimensional effect is artificially created with certain degree of imagination. It relies on the miniature lateral displacement among different layers to show up the effect. The more overlapping areas between different layers, the better the result will be. In fact, the number of layer is actually, to a certain extent, limited by your original graphic.

Can I specify any particular frame as "front" and "side" view?

It is theoretically possibly but not technically possible to impose any particular view when you are standing at any particular position. There are two main reasons.

First, very high degree of precise positioning is required but the current technology is not sophisticated enough to guarantee the outcome.

Second, suppose there are two images, say A and B, when you see the image from different direction, the images will appear in a repeated pattern of ABABABABAB.... so it is not possible to see only A or B images on either left or right.

Is the sample production stage necessary? Can I skip it?

We strongly don't suggest our client to skip this important step. Lenticular printing goes through a complicated process and your original artwork has actually been changed artificially before you could see the effect.

Moreover, good lenticular print requires particularly attention to details, skillful workers for pitch test, careful image positioning onto the lenticular sheet, and the result sometimes depends a lot on quite a number of factors, including at least the design, the color, the lens, the methodology and the experience of the manufacturer.

It would therefore be better to see the samples before mass production. In fact, the samples could also be used as a yardstick to evaluate the quality of finished goods and as means to protect your right when you have quarrel with your vendors about the goods quality.

Do you have any inhouse design for our selection?

Most of our jobs are custom-made but it would be our great pleasure to support our clients in every aspects whenever they encounter problem or need help.

Please feel free to contact us by email service@promotionalbest.com for more information.

What is the difference between "up-to-down" and "left-to-right" orientation of change?

In general, "up-to-down" changing is preferred to "left-to-right" changing for flip, animation, motion and morphing as the image will be more clear and the ghosting will be less. It is because our left and eye see same frame, or view, at the same time for "up-to-down" changing image but it is not the case for "left-to-right" changing effect.

However, for some applications, especially POP, signage, poster, "left-to-right" changing is the only choice as passerby walk across to see the changing images but will not jump up and down to see the image unless they are asked to do so.

What do you mean by orientation of change?

Unlike 3 dimensional, the flip, animation, motion and morphing effects could be shown up only if the cards are viewed in the correct direction - we called it "orientation of change".

"Orientation of change" could be "up-to-down" or "left-to-right" depending on how the lenticular sheet is positioned by the lenticular maker.

For "up-to-down" changing, the tiny rows of parallel convex lens are positioned horizontally. Flip, animation, motion, morphing effects could be seen only if you rotate the image along the x-axis or you view the image from different up or down position.
For "left-to-right" changing, the tiny rows of parallel convex lens are positioned vertically. Flip, animation, motion, morphing effects could be seen only if you rotate the image along the x-axis or you view the image from different up or down position.

What is lpi of lenticular sheet? Which is the current market standard?

LPI stands for "Lines Per Inch" or "Lenses Per Inch". Generally speaking, high lpi is required for jobs that require high degree of fineness and low lpi is required for large format printing, such as poster.

The current market standard is 75lpi that can be used for most general applications. It could be used to make all kinds of lenticular effects. For specific applications, there also exists lens with other lpi, gauge and material.

Will you accept order with quantity less than your suggested minimum?

Yes, but please be reminded that the most economic production run is always achieved based on suggested minimal ordered quantity. If your project is not big in scale, please contact our marketing staff for discussion, we will try our best to make it happen.

What is the maximum size of your lenticular sheet?

To cater for the requirements of different industries, we are currently offering two main types of materials, namely soft PVC and semi-rigid PET. The maximum size for PVC is 400 x 500mm or 16 x 20" approximately. For PET, our maximum size could be up to A2, that is 420 x 594mm or 16.54 x 23.4".

The maximum size is not equivalent to our normal working size. For PVC lenticular print, our normal working size is exactly the same as the maximum sheet size of 400 x 500mm but, for PET, our normal working size is smaller at just 14 x 20" as there are different types of PET lenses and the one suitable for large format is rarely used for general application

Can we combine several effects together onto the same images?

It is possible to combine more than one effect together but you shall note particularly that there is some constraint on the result.

For flip, morph, motion and animation, the alignment direction of the lenses is flexible - it could be horizontal or vertical depending on your required applications. However, for 3 dimensional, lens must be vertically aligned so as to obtain the visual parallax of depth illusion.

In other words, flip, morph, motion or animation could combine freely with each other but if you wanted to have 3 dimensional as well, the flip, morph, motion or animation will become left to right changing as the lens must be vertically aligned for 3 dimensional. Less promising flip, morph, motion or animation will then be the result.

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